Terms & Conditions
TERMS & CONDITIONS:
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Welcome to Adrienne Dara Hair Education, an online platform providing access to a variety of books, in-person and virtual classes and continued education for stylists behind the chair. These terms and conditions ("Terms") govern your use of our website and services.
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By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
RETURN POLICY:
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All books, both hard copy and ebooks, are final sale and cannot be returned, exchanged or refunded.
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All class tickets, both virtual and in-person, are final sale and cannot be returned or refunded. Please review our full ticket policy in description of each class.
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All Lightening Library memberships are final sale and cannot be returned, exchanged or refunded. You can cancel your weekly, monthly or annual membership at any time by logging into your account on the website. Please see FAQ for more details on how to cancel.
SHIPPING:
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Shipping days are TUESDAY-FRIDAY, 10am-3pm EST. Any order placed on a Friday after 3pm EST will be shipped out the following Tuesday.
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Should you happen to encounter an issue with your order, please reach out to us directly at: adriennedarahaireducation@gmail.com
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Please allow a slight delay in response times if you contact us over a weekend. Please allow a delay for shipping/response times during all major US holidays as well.
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Adrienne Dara Hair Education is not responsible for damages, delays or lost packages caused by our shipping partner due to weather, strikes or natural disasters.
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Adrienne Dara Hair Education is not responsible for incorrect address information provided by the customer.
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Adrienne Dara Hair Education is not responsible for stolen packages.
EBOOK ORDERS:
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Ebook purchases are sent as a downloadable link via email.
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This link is sent directly to the email address that you provide during the checkout process and will be valid for 30 days. Please make sure you download to your mobile phone or laptop before that 30 day period as the link expires after that time.
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PLEASE NOTE: Ebooks cannot be downloaded to any e-reader and cannot be printed or copied. Adrienne Dara Hair Education reserves all rights to this digital file. Upon purchasing, you agree that this link/file will not be shared with any other person for any reason.
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PURCHASES & PAYMENTS:
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All purchases are subject to our payment terms and conditions.
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We are not responsible for any issues arising from incorrect or invalid payment information.
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We reserve the right to change prices and availability of products and services at any time.
USER ACCOUNTS & REGISTRATION:
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To access certain features of our website or services, you may be required to create an account.
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You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
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You agree to provide accurate and complete information when creating an account.
INTELLECTUAL PROPERTY:
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All content on our website, including but not limited to books, classes, text, graphics, logos, and trademarks, are the intellectual property of Adrienne Dara Hair Education or its licensors.
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You may not reproduce, distribute, display, or create derivative works based on our content without our express written consent.
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You understand and agree that you may not access or use any content for any purpose other than personal use.
LIMITATION OF LIABILITY:
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To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
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We are not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, services or goods.
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We are not responsible for any actions taken by third parties related to your use of our website, services or goods.
If you have any questions about these Terms and Conditions, please contact us at: Adrienne Dara Hair Education, adriennedarahaireducation@gmail.com
By purchasing or using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Accessibility Statement
At Adrienne Dara Hair Education, we are committed to providing an accessible and inclusive experience for all our visitors. We recognize the importance of ensuring our website is usable by individuals with diverse abilities. Whether you are browsing our online memberships, accessing video tutorials, attending virtual or in-person classes, or viewing our booklets and notebooks, we strive to make all our content available and accessible to everyone.
Accessibility Features:
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Website Navigation: Our website has been designed to be navigable with ease, whether using a keyboard, screen reader, or other assistive technology. We’ve ensured that all interactive elements, such as links, buttons, and forms, are clearly labeled and can be easily accessed.
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Video Tutorials: All of our video tutorials come with captions and transcripts to accommodate users who are deaf or hard of hearing. We are committed to making our video content accessible to as many people as possible.
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Responsive Design: Our website is fully responsive and adapts to various screen sizes and devices. This ensures that you can access our content on desktops, laptops, tablets, and smartphones with ease.
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Visual Design: We offer high-contrast text and background options for users with visual impairments. In addition, we ensure that all text is resizable without breaking the layout.
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In-Person & Virtual Classes: For those who attend our in-person or virtual classes, we strive to make the learning environment accessible. If you have specific accessibility needs or require accommodations, please contact us in advance, and we will do our best to assist.
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Booklets and Notebooks: Our downloadable booklets and notebooks are designed to be compatible with screen readers and are provided in accessible formats, such as PDF and Word. We are continuously working to improve the accessibility of our educational materials.
Feedback and Assistance:
We are always working to improve the accessibility of our website. If you encounter any barriers or need assistance with accessibility features, please don’t hesitate to reach out to us. You can contact us at [email address] or through our website’s contact page.
Commitment to Accessibility:
Adrienne Dara Hair Education is committed to ensuring that all users can fully access our services, whether online or in person. We will continue to review and improve our website to meet evolving accessibility standards and provide an inclusive experience for all.
Thank you for visiting Adrienne Dara Hair Education. We appreciate your feedback and look forward to providing you with the best possible educational experience.